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 Touch a thread and something will happen Good change management is the process of weaving a web of communication, collaboration and understanding across, up and down and around the organization. A good change management consultant will intuitively know what will happen when one of the silk threads of the web is grazed. Because something always happens. An excellent, experienced consultant will teach the client the same and then tie that to business objectives.
Change Management big, broad and transformational requires every helpful resource possible, but not all resources. It requires leadership but not too much control. It requires energy and motivation, but with the right skill set and competencies at the right time ("championing" has gotten old and tired for stakeholders and those marked to be the cheerleaders) and it necessitates a balance of internal and external. High level change consultants if they are effective, are focused on business objectives, value for the client and clear end states. Internal resources, change agents and the PMO along with the stakeholders, know the path (internal politics, established processes of communication and collaboration, reporting structures). A new acronym in my search for the labeling of high level strategic change management. And this one might have staying power because high level change-
Let’s say you are the executive that is in tune with both people and business. You have had corporate initiatives that have been successful and a few not so. Because you are wise you see that that the successful initiatives were those where corporate strategy somehow tied neatly into individual and team motivation. And those not so successful were the ones where change was forced and resistance was almost guaranteed. Success managed motivation. Un-success battled resistance. The End State is when the past, the present and the future come together in the same moment. It helps to think of change management this way because each of the three often represent a certain kind of stakeholder or stakeholder group. And those groups often have their own perspective about how the world should unfold in front of them, especially when it comes to change. Past- |
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